Services
Services scoped to where you are in the EDI and MFT lifecycle
More than 20 years delivering B2B, EDI, MFT, and API services for enterprise and Fortune 1000 clients -- from first implementation through the upgrades, tuning, and 24x7 operations that keep a mature environment running.
Most requested
The three services clients ask for first
Whatever else is on the roadmap, most conversations start with one of these three.
End-to-end delivery of a new EDI or MFT environment -- discovery, design, build, trading partner testing, and go-live -- run by engineers who've done this across ANSI X12, EDIFACT, and every major file transfer protocol.
- -- Requirements and transaction-set/protocol discovery scoped to your trading partner community
- -- Map, workflow, and connectivity build-out, with structured test cycles before go-live
- -- Partner-by-partner onboarding and certification, not a big-bang cutover
Comprehensive assessment of your operating system, database, clustering, application framework, maps, and trading partner connections -- followed by a phased upgrade or cloud migration plan built to protect live production traffic.
- -- Discovery, pilot, and phased rollout model rather than a single risky cutover
- -- Rollback contingencies and validation steps defined before work begins
- -- On-premises upgrades or cloud migration, planned around your change windows
Throughput and latency tuning for EDI and MFT platforms already in production -- so peak-season order spikes, large batch windows, and growing partner volume don't turn into missed SLAs.
- -- Bottleneck analysis across mapping engine, database, queueing, and network hops
- -- Batch window, connection pool, and clustering/load-balancing tuning
- -- Capacity planning for known volume events (seasonal peaks, new partner onboarding waves)
Full services list
Every engagement type, from advisory to day-two support
EDI Consulting
Independent assessment of your current EDI environment, platform options, and roadmap before you commit to an approach.
EDI Implementation
Hands-on delivery of a new EDI environment, from transaction set selection through go-live.
EDI Migration
Moving an existing EDI environment to a new platform without disrupting live trading partner traffic.
EDI Development
Custom map, workflow, and integration development for requirements standard configuration can't cover.
EDI Managed Services
Ongoing monitoring, incident management, and support for a live EDI environment -- see the full Solutions page for detail.
MFT Consulting
Assessment and design of your managed file transfer architecture across SFTP, AS2, FTPS, and HTTPS.
MFT Implementation
Deployment and configuration of managed file transfer infrastructure and automation.
MFT Migration
Migrating file transfer workloads to a new MFT platform with minimal disruption to scheduled transfers.
MFT Managed Services
Ongoing monitoring and support for your managed file transfer environment.
Integration Services
ERP, API, and application integration work that connects EDI and file-based data to the systems that consume it.
Technical Support
General technical support for issues that span platforms, protocols, or teams.
B2B, EDI, MFT & API
Development and support across every integration flow
End-to-end development
B2B, EDI, and MFT solution development -- partner onboarding, message mapping and translation, file transfer automation, and API design.
Ongoing support and operations
Monitoring, error handling, partner communications, and SLA-driven incident response for live environments.
Integration engineering
Connecting EDI, MFT, and API flows into ERP, WMS, TMS, CRM, and other backend systems.
Industries and standards
Coverage spans automotive, healthcare, retail, logistics, financial services, and more -- built on ANSI X12, EDIFACT, and vertical-specific message sets for EDI, and SFTP, AS2, FTPS, and HTTPS for file transfer.
Client benefits
- -- Faster partner onboarding, fewer transaction errors, and improved supply chain visibility.
- -- Reduced operational risk through mature support processes and automation.
- -- Scalable integrations and file transfer capacity that grow with your business.
Advisory & Center of Excellence
Architecture and governance before you commit to a build
Strategic advisory
Solution architecture grounded in cross-industry experience and proven integration patterns.
Architecture blueprints
Governance frameworks that align EDI and MFT strategy with business objectives.
Security and compliance guidance
Edge security, data protection, and regulatory requirements for both EDI and file transfer environments.
How we work
Patterns and accelerators from our global Center of Excellence shorten delivery time and reduce cost. Engagements include hands-on workshops, architecture reviews, and roadmaps that prioritize risk mitigation and measurable outcomes.
Client benefits
- -- Clear, actionable modernization plans that reduce implementation risk.
- -- Faster decision-making with validated architecture options and cost estimates.
- -- Stronger security posture and compliance readiness.
Upgrade & Modernization, in detail
A phased path off aging EDI and MFT platforms
A comprehensive assessment covers operating system, database, clustering, application frameworks, maps, business processes, trading partner communications, security protocols, and external integrations for both your EDI and MFT stack. From there, we build a modernization plan that outlines upgrade paths, cloud migration options, rollback contingencies, and validation steps -- then execute on-premises upgrades or cloud migration with minimal disruption, using a structured discovery, pilot, and phased rollout model refined across hundreds of successful upgrades.
Tuning & Performance, in detail
Making a platform you already own perform under real load
Not every performance problem needs a new platform. We start with a bottleneck analysis across the mapping engine, database, queueing, clustering, and network layers to find what's actually slowing transactions or file transfers down. From there, tuning targets batch windows, connection pooling, and load-balancing configuration, backed by capacity planning for volume events you can see coming -- a seasonal retail peak, a new trading partner wave, or a planned product launch -- so throughput holds up when it matters most.
Post-migration & managed services
What happens after go-live
On-demand support
Project work for enhancements, integrations, and one-off requests outside a standing managed services contract.
Staff augmentation
Scale your EDI/MFT engineering capacity quickly without a long hiring cycle.
24x7 managed services
Monitoring, incident response, and continuous improvement across EDI and MFT platforms -- see EDI Managed Services for full detail.
Value delivered
- -- Predictable operational costs and faster incident resolution.
- -- Access to specialized EDI and MFT talent without long hiring cycles.
- -- Continuous optimization to meet evolving supply chain and demand chain needs.
Why Sonnet
Depth that shows up in how fast problems get solved
- -- More than 20 years of experience delivering B2B, EDI, MFT, and API work for enterprise and Fortune 1000 clients.
- -- Standards and protocol depth across ANSI X12, EDIFACT, SFTP, AS2, FTPS, HTTPS, and vertical-specific message sets.
- -- Practical modernization playbooks, refined across hundreds of customer upgrades and migrations.
- -- End-to-end capability -- from advisory and architecture through execution and 24x7 operations -- backed by a global Center of Excellence.
FAQs
Services -- frequently asked questions
What's included in an EDI or MFT implementation?
Implementation covers discovery of your transaction sets or file transfer protocols, map and workflow build-out, connectivity setup, structured testing against trading partner specifications, and a phased go-live -- see the Implementation section above and the EDI Solutions page for a full breakdown.
How long does a platform upgrade or migration take?
Timelines depend on platform complexity, trading partner count, and whether it's an on-premises upgrade or a cloud migration. We run upgrades through a discovery, pilot, and phased rollout model specifically to protect production traffic -- contact us for a timeline scoped to your environment.
What does performance tuning actually involve?
It starts with a bottleneck analysis across your mapping engine, database, queueing, clustering, and network layers, then targeted tuning -- batch windows, connection pooling, load balancing -- and capacity planning for known volume events like seasonal peaks.
Do you support tuning and upgrades for MFT platforms, not just EDI?
Yes -- Implementation, Upgrade & Modernization, and Tuning & Performance all cover managed file transfer platforms (SFTP, AS2, FTPS, HTTPS) alongside EDI, since most environments run both together.
Can you staff a specific engineer or team, rather than a full managed services contract?
Yes, staff augmentation is available for teams that need to scale EDI/MFT engineering capacity quickly without committing to a full managed services engagement.
Get started
Ready to modernize your integrations?
Schedule a platform assessment, request a modernization roadmap, or discuss a tailored managed services plan -- we'll come back with a scoped proposal and a timeline aligned to your priorities.